Delivery and Installation

Receiving your SydneySide Furniture.

SydneySide’s standard delivery and installation routes accommodate for the majority of the Sydney Metro area.

For deliveries and installations outside the Sydney Metro area and throughout the rest of Australia, SydneySide will use a carrier specified by you for delivery and recommend using the services of a qualified kitchen/furniture installer.

Please contact one of our showrooms for further details and options regarding our delivery and installation services.

Payment.

Please note that full payment is required prior to delivery and installation. This is because the services of our delivery and installation personnel are contracted and can only be scheduled once all outstanding payments are collected.

Our dispatch and installation personnel are unable to accept Cash On Delivery (COD). They are also unable to take payments via bank or credit card.

Personal and bank cheques are accepted as payments but must be cleared before dispatch services can be scheduled.

Delivery and Installation FAQ

Dispatch personnel will be in contact with you within 48 hours of full payment being collected.
It is recommended that you inform our consultant when ordering your furniture if you intend to take delivery beyond our usual 6 week fabrication period. Doing so will allow us to coordinate delivery as accurately to your request as possible. Due to limited storage ability at SydneySide, we can only hold furniture which is ready for delivery for a maximum of 2 weeks. Periods exceeding this may incur in storage charges.
To ensure that you get the most enjoyment out of your SydneySide media unit and to make installation as easy as possible, it is really important that we discuss the intended location for your new furniture during its design.
You SydneySide consultant will ask you to confirm your desired layout or arrangement you are looking to achieve with your furniture during the design service. It is important that you also supply all necessary dimensions so that we can ensure that any possible sizing issues can be identified well ahead of the scheduled visit.
We recommend that you bring to your consultation sketches, house plans or any other documentation you may have that record reliable measurements of your intended location for your completed furniture.
To contact one of our consultants and discuss the necessary information for an optimum installation in your residence click here.
Yes, it is necessary for you to be present for the delivery and installation of your new furniture.
We are unable leave furniture unattended when delivering. This is to protect your furniture from accidental damage and ensures smooth delivery of your goods.
During installation any issues or questions our installer may have can be quickly resolved.
SydneySide provide instructional documents to assist if you decide to complete an installation process. Please note however that the assembly and installation of SydneySide products are NOT designed as a ‘Do It Yourself’ procedure. We strongly recommend the use of our qualified installation service for a risk free and professional result.